This short training course provides a practical introduction to Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) in the UK online gambling industry. It is designed for professionals who are new to anti-money laundering (AML) compliance. The course explains how CDD and EDD requirements apply in daily gambling operations.
The UK Gambling Commission and wider legislation set these standards. Strong customer due diligence processes help businesses identify customers, assess risk, and prevent financial crime. Failure to apply these controls correctly can lead to financial penalties, reputational damage, and regulatory action. In serious cases, operators may even lose their licence.
This online training course gives you the knowledge and practical skills needed to carry out CDD and EDD checks with confidence. Throughout the course, you will learn the key regulatory requirements for customer due diligence in the UK gambling sector. You will also understand when enhanced due diligence measures become necessary.
The course explains how to complete identification, verification, and ongoing monitoring procedures effectively. In addition, you will learn how to recognise high-risk customers and identify potential red flags. The training also covers escalation procedures and reporting requirements when concerns arise.
Using practical examples and real-world gambling scenarios, the course introduces useful tools and techniques for enhanced due diligence. This includes open-source checks and risk-based assessments. By the end of the course, you will understand how to meet UK Gambling Commission expectations, support safer gambling practices, and help protect your business from financial crime risks.
Course Objectives
- Explain the regulatory requirements for CDD and EDD in the UK online gambling sector.
- Apply CDD and EDD procedures effectively, including identification, verification, and ongoing monitoring.
- Recognise high-risk situations and apply appropriate escalation and reporting processes.
- Use practical tools and techniques for enhanced due diligence, including open-source checks.
- Maintain compliance with UKGC and other regulatory expectations.

