FAQs
Whilst we encourage anyone to contact us, sometimes the answers are right in front of you, so take a look at the below questions first as these might be able to answer your question!
FAQ's
We will continually add to our FAQ page, however if you are unable to find an answer to your question, please visit the ‘Contact Us’ page and we will be more than happy to answer any questions you have.
What Payment Methods Do You Accept?
We accept all major credit and debit cards, including Visa, MasterCard, and American Express. We also support PayPal and select digital wallets for fast and secure checkout.
Do You Offer Refunds if I'm Not Satisifed With A Course?
We do not offer refunds once a course has been purchased. We encourage you to review the course description, learning objectives, and preview content (where available) before enrolling to ensure it’s right for you.
Is My Payment Information Secure?
Absolutely. All transactions are processed through secure, PCI-compliant payment gateways. Your payment details are encrypted and never stored on our servers.
Do You Offer Bundle Pricing or Discounts?
Currently, we do not offer bundle deals or discounted course packages. Each course is priced individually to reflect the depth and value of the content provided by our expert instructors.
Are Your Courses Suitable For Beginners?
Yes! We offer courses for all experience levels from newcomers to experienced iGaming professionals. Each course description clearly states the recommended experience level.
Are The Courses Self-Paced or Live?
Most of our courses are self-paced, allowing you to study anytime, anywhere. Occasionally, we offer live webinars or instructor-led sessions, these will be noted on the course page.
Do I Receive a Certificate After Completing The Course?
Yes. You’ll receive a digital certificate of completion after successfully finishing each course. Certificates can be downloaded, shared on LinkedIn, or included in your CV or compliance training records.
Can I Preview A Course Before Buying?
We do not offer previews of course content. However, each course page includes detailed learning objectives and an overview to help you understand what’s covered and whether it meets your needs.