The online gambling sector has changed significantly over the years, especially in the areas of AML and source of funds checks. As regulations continue to evolve, gambling businesses must understand when to start the Enhanced Due Diligence (EDD) process and how to build effective customer profiles that meet regulatory expectations.
We created this course to help compliance professionals, AML analysts, and onboarding teams understand the regulatory landscape surrounding EDD. The course explains the key triggers that lead to enhanced due diligence checks and shows you how to apply practical methods when building a customer profile.
Throughout the training, you will learn how to complete customer profiling checks step by step. In addition, the course explains how to use keyword searches effectively, assess customer risk, and identify potential concerns during the EDD process.
You will also learn how to prepare internal reports and understand when filing a Suspicious Activity Report (SAR) may be necessary. The course highlights the importance of recording decision-making clearly and maintaining strong audit trails throughout the customer review process.
We know that EDD can involve many moving parts, so we designed this training to break the process down into simple and practical sections. Whether you are new to compliance or looking to strengthen your EDD knowledge, this course gives you the essential skills needed to build accurate customer profiles and support effective AML controls within your business.
Course Objectives
- Understand the regulatory landscape that governs Enhanced Due Diligence (EDD).
- Identify key triggers that are used to start the EDD process.
- Apply the learnings on how to build a customer profile.
- Understand how to use keyword searches.
- Prepare internal reports and file Suspicious Activity Reports (SARs) where appropriate.
- Understand where to record all decision making.

